Program Manager, Field Operations

Location: Remote, California

Job Type: Direct Hire

Job Id #: 6561



CHC’s Program Manager is responsible for managing functionalized groups of engineers to drive projects from inception through deployment over a regional scale. The Program Manager will be responsible for all aspects of the group: budgeting, forecasting, capacity management and resources.




JOB RESPONSIBILITIES (Including, but not limited to:)

  • Manage assigned program groups, ensuring that all activities are coordinated and completed on time and within budget.
  • Develop and manage capacity, production and cycle time expectations.
  • Develop accurate forecasts and budgets, modify and update as needed.
  • Lead internal meetings with other managers and team members to review the status of the program and implement changes as necessary to ensure timely completion.
  • Attend customer meetings to provide customer with comprehensive status reports and resolve any conflicts or issues that arise.
  • Ensure accurate and complete files are maintained for projects and appropriate close-out documents are distributed in a timely manner in accordance with corporate and customer standards.
  • Ensure that all work is maintained in a tracking system with complete accuracy.
  • Develop and update, processes and procedures to streamline workflows.
  • Manage external vendors on an as needed basis.
  • Identify innovative ways to reduce work cycle times and increase quality.
  • Determine a workload and financial forecast based on trends, historical trends or customer commitments.
  • Retrieve, analyze, transform and report data for business intelligence.





  • High school diploma or GED equivalent.
  • Bachelor’s degree (equivalent work experience may be taken into consideration).
  • Project Management Professional (PMP) Certification preferred.
  • 5-8 years of wireline, wireless or telecom engineering/construction experience.
  • 2-4 years management experience.
  • Advanced knowledge of telecommunications/wireless program/project management.
  • Ability to direct the diagnosis of work flow problems, critical paths and institute remedies.
  • Ability to read and understand financial metrics and identify remedies to financial issues.
  • Ability to manage and process multiple data streams.
  • Knowledge of engineering services: Telco, power, fiber, basic construction.
  • Deadline driven, self-motivated, and technically savvy.
  • Excellent verbal and written interpersonal communication skills.
  • Superior time management skills.
  • Extremely organized with strong attention to detail.
  • Ability to be flexible, take direction with ease, including changes to schedule and workflow priorities.
  • Critical thinking skills; make assessments and provide solutions to problems.
  • Ability to maintain professional tact in a fast-paced work environment with internal personnel and clients.
  • Superior customer service. Dedication to providing customers “White Glove Service”.




  • May be required at times for training purposes.



  • Able to sit for long periods of time.
  • Able to look at a computer screen for long periods of time.